What information do I need ready to place an order?

To ensure a seamless order process, please have the following information readily available:

• The name and location of the cemetery.
• Confirmation of any height or size restrictions imposed by the cemetery.
• The specific plot type – single, double, or cremains plot.
• If applicable, details regarding any existing headstone on the plot and whether this memorial will serve as a secondary marker.
• Any photographs of design inspiration you may have, or a photograph of a headstone you’d like to complement or match.
• All desired lettering and dates for the memorial.
• If you’d like to include a porcelain photo, please provide an original, unaltered photograph (not a picture of a picture, screenshot, or with filters applied).

What is the process from beginning to end?

Our process begins with your initial inquiry, whether placed via email, phone, or in person. We require a 50% deposit to initiate your order, and the remaining balance is due upon completion of the design process and approval of the final sketch. Within 72 hours, you’ll receive a detailed sketch illustrating your memorial’s design, allowing you the opportunity to request any necessary adjustments before we proceed to production. We accept credit cards and checks for full payment.

I ordered a monument online. How much would it cost to set it and place the concrete?

Setting a monument requires careful attention to detail and the use of high-quality materials. Because we’re committed to ensuring your memorial is built to last – utilizing our premium granite and experienced craftsmanship – the setting process is a significant investment. We only produce products that we are proud of, and to ensure complete satisfaction, we need to fully understand the history of the piece’s construction. Please contact us for a detailed quote based on your specific monument and location.

How much will it cost?

The price of a headstone is determined by factors including granite color and size. Our popular 24”L x 12”D x 4”H flat granite headstone, particularly in our most economical light grey option, provides a base price that covers all lettering and design work. Additional costs will apply for the concrete border, setting, plot staking fees, and applicable taxes.

Is there a charge per line, letter or for artwork?

Our pricing is inclusive of all lettering and design, drawn from our extensive art book. However, for any custom artwork you’d like incorporated, there may be an additional charge.

How long does it take before my headstone is placed in the cemetery?

The timeframe for installation depends on a few factors. Once you’ve approved your headstone design, delivery, and installation typically take 8–12 weeks. Weather conditions can also sometimes affect the timeline, so we’ll keep you informed every step of the way.

Can I get a custom headstone?

Absolutely! We specialize in creating truly custom headstones. The process typically takes 4-6 months from design to installation, allowing us to meticulously craft a memorial that perfectly reflects your loved one’s memory. We’ll work closely with you every step of the way to ensure your vision becomes a beautiful and lasting tribute.

Do you only do headstones?

While we’re renowned for our exceptional headstones, our dedication to quality has led us to expand our offerings. We now also create monuments, plaques, and any other permanent granite piece, and our commitment to producing consistently beautiful and durable work – much like our headstones – remains the same.